Business and Management
IT is pervasive and the data held by enterprises’ is the lifeblood of the organisation; customer information, intellectual property, business information and credit card data are all under threat from organised well- armed attackers both internally and externally.
It is becoming increasingly apparent that HR and L&D professionals want to have a credible coaching and mentoring ability and skill set to support the needs of managers and staff in their organisations.
This highly practical course will offer delegates support in a safe situation to discuss their particular areas of concern. We will assist them in acquiring skills that will enable them to deal with situations with the confidence that it will not damage the relationship.
Taking responsibility for other people is an essential process on the supervisory career ladder; however, it can often be the most challenging. The course will enable the team leader to feel comfortable in their position of responsibility to give direction, feedback and motivate their staff.