This one day course focuses on equipping delegates with a good understanding
of using Microsoft Outlook and its functions, and can be delivered either on a
1:1 or group basis.
This course is aimed at any level of personnel within any business who have
little or no experience of using Microsoft Outlook.
By the end of this course, delegates will be able to;
Demonstrate the main functions of Microsoft Outlook
Successfully implement the use of Outlook into their working role
Below is an overview of the topics that are covered. Please note that if this course is delivered on an in-house basis, the content can be tailored to meet your specific requirements and address any issues you may have.
Using Outlook for emails
Composing and sending emails
Checking for mail
Replying to mail
Attaching files to emails
The address book
Using the address book
Organising your messages
Email Do’s and Don’ts
The Calendar and its uses
Appointments, Events & Tasks
Scheduling, Auto dating, Recurring & Editing
Keeping track of Activities
Recurring & Assigned Tasks
Each delegate will receive individual feedback and assistance and will receive a
certificate of attendance.