Understanding workplace information systems

Overview
Introduction to the needs for record keeping within organisations and exploration of the IT and physical system requirements for such records to be handled effectively.

Learning objectives
◦Understand the need to maintain information systems
◦Understand the use and application of IT applications in an organisation
Who is it for?
Anyone who touches information systems in the workplace

Course content
◦The purpose of record-keeping for the organisation including legal requirements
◦How to identify the essential content of records needed for internal and external use
◦Storage, indexing and information retrieval systems (manual and IT, as appropriate)
◦Confidentiality/security of records (level of access, backup, virus protection, legal aspects)
◦Basics of using spreadsheets
◦Basics of using databases
◦Advantages and disadvantages of e-mail, internet and intranet
◦The method of IT backup within an organisation