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This one day, highly interactive workshop delivers constructive feedback, concentrating on how you can upgrade your skills for concise message delivery and learn how professional presenters control themselves and their audiences.

A course that adopts a practical and methodical approach to the planning of time. Each delegate will be encouraged to use varying techniques when they return to the workplace benefiting both themselves and the team.

This intensive 1 day course provides delegates with the opportunity to learn key professional skills. The course covers a number of core skills in bite size chunks, tailored to the delegates needs.

This course focuses on understanding your role within the organisation and the importance of effective working relationships with peers and colleagues to achieve your goals and targets.

People in certain working environments often face potentially dangerous or threatening situations on a daily basis and therefore need to learn effective techniques of calming and negotiation; a process which should always precede any physical coping strategies such as control and restraint.

People in certain working environments often face difficult and even potentially dangerous or threatening situations on a daily basis.

This one day course focuses on raising individual’s awareness of the messages we are giving and receiving ‘out of awareness’.
Reminding us that communication goes on at every level, whether we speak or not and to ensure that we have total congruity when relating to others.

This one day course enables delegates to gain the qualification needed to apply for your Personal Licence in England and Wales and advance your career prospects within the licensed retail sector.

This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd.

This practical half day workshop aims to define the purpose and nature of minutes and give some tips and techniques for producing effective minutes.